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FunPass operator guide2 minute read

Top up a FunPass in five steps

Choose the card, confirm the amount, take payment, then wait for Payment Successful.

Watch the 54-second walkthrough

Before you start, sign in to the terminal with your operator wristband or operator code. Select the location you are working at, then open Top Up from Home.

Clover Mini 3 · 54-second walkthrough

This walkthrough covers an existing FunPass. For a new card, use the New Fun Pass Card path in step 1.

Read the video transcript
  1. Open Top Up. From Home, tap Top Up. This guide shows how to add credits to an existing FunPass.
  2. Tap or scan the FunPass. Ask the visitor to tap their FunPass. Or use the configured Clover scanner to scan its code.
  3. Choose the top-up. Check the card details and balance. Choose an available top-up option, then adjust the quantity if needed.
  4. Review and pay. Review the top-up and total. Choose Pay by Card and follow Clover's prompts, or choose Cash and enter the amount tendered.
  5. Finish on success. Wait for Payment Successful. Check the receipt summary. Print an invoice if needed, then tap Done before serving the next visitor.
01Step 01 of 05

Choose the card

From Home, tap Top Up. Then choose whether the visitor has an existing card or needs a new one.

  • Choose Existing Fun Pass Card when the visitor already has one.
  • Choose New Fun Pass Card when the visitor needs a card.
  • Check any card fee shown on the terminal before continuing.
02Step 02 of 05

Tap or scan the card

Tap the FunPass on the reader, or use the configured Clover scanner to scan its code.

  • Tap the physical FunPass card on the reader, or scan its code.
  • Wait for the terminal to find the card.
  • Confirm the FunPass ID and balance before adding credits.
03Step 03 of 05

Choose the credits

Choose one of the top-up options configured for this location, then adjust the quantity if needed.

  • Select the top-up requested by the visitor.
  • Check the quantity, current balance and top-up total.
  • Tap Proceed to Payment only after the visitor confirms the amount.
04Step 04 of 05

Take payment

Check the total, tap Proceed to Payment, then choose Pay by Card or Cash.

  • For card, choose Pay by Card and follow the Clover prompts.
  • For cash, choose Cash and enter the amount tendered.
  • Wait for the payment to return to Ludo before continuing.
05Step 05 of 05

Finish on success

Wait for the green Payment Successful screen before returning the FunPass.

  • Read the Payment Successful message before handing the card back.
  • Tap Done to return the terminal to the next transaction.
  • Use Print Invoice if the visitor asks for a receipt.

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