89%
Self-service rate at the Ekka 2025
Kiosks
Kiosks for commerce & wayfinding
Public computing that keeps visitors moving on a busy day.
Self-service for the jobs that slow a busy day down: top-up, activation, balance, recovery, wayfinding, and family setup. The Ekka 2025 ran 8 public Ludo kiosks, with 89% self-service across kiosks and the visitor app.
Public self-service proof
Built for the jobs visitors should not need staff to finish.
8
Public kiosk stations at the Ekka 2025
Hours
From pallet to powered, branded, online
2-30
Kiosks per deployment, depending on site shape
Palletised for easy placement
Ships as a pallet. Drops anywhere.
The whole installation arrives palletised. Canopy, kiosks, ballast, signage, electrics, comms. Installs in hours, not days. Branded as your show. Sponsor wraps where they earn their keep.
Royal shows, state fairs, fairparks, festivals, stadium concourses. The pavilion fits where the queue forms. Move it next year, no rework.
- Pallet-shipped: canopy, two-to-four kiosks, ballast bags, sponsor wraps, electrics, comms.
- Drop-installed: stand the truss, stretch the canopy, weigh down the ballast, plug in. Hours, not days.
- Branded as the venue: your show, your colours, your sponsors. We bring the structure, you bring the identity.
- Sponsor surface earned: KIIS FM, Gong cha, your sponsors get co-brand placement on the canopy and kiosks.
01
Top up the wallet
Tap, insert card, choose amount, walk away. Common top-up amounts learned over time so the queue does not back up.
Visitor jobArrival money moves without a staffed booth.
How visitors use the wallet02
Activate a wristband or card
New visitors arrive, the kiosk dispenses or activates their credential, balance loaded, ready to spend at the next vendor.
First stopCredential activation happens where the queue forms.
03
Check balance and history
No staff query needed. The kiosk tells the visitor what they have spent, what they have left, and where they tapped.
Support deflectionBalance questions stay out of the office queue.
04
Lost account recovery
Visitor recovers their balance onto a fresh credential by signing in with the email they used at activation. No queue at the help desk.
RecoveryLost credentials can be replaced without a manual ledger hunt.
05
Find their way
Mappedin integration so visitors can see where they are, where they need to go, and where the next kiosk is if this one is busy.
WayfindingKiosks and app share the same venue map source.
06
Family group setup
One parent activates a group, kids tap, parent sees balances on their phone in real time. Family wallets without lost coins.
Group flowFamilies can travel together without splitting the ledger.
Operator side
Built so the venue team gets a quieter day.
Self-service kiosks succeed when staff stop being interrupted. The fleet behind the scenes does the heavy lifting so the visitor and the venue team both get what they want.
Palletised, drop-installed
The whole top-up station ships as a pallet. Tent canopy, kiosks, ballast, signage, electrics. Installs in hours, not days.
Modular fleet
Run two kiosks at a small show, run thirty across the Ekka. The platform behind them is the same. Add or remove without re-engineering.
Weatherproof, sandbag-ballasted
Outdoor showgrounds in summer rain or 38C heat. Ballast bags at the base, weatherproof canopy, IP-rated touchscreens.
Offline-aware local mode
When the venue network drops, supported top-ups and balance lookups can continue locally within agreed rules. Sync resumes the moment connectivity returns.
Wi-Fi 7 mesh and private 5G option
For major events we can bring the network. Mesh coverage, redundant backhaul, and reduced single-point dependency are scoped to the site.
Branded as your venue
Visitors see your name, your colours, your sponsor wraps. Kiosks read as part of your venue, not a third-party cashless rail.
Conferences too
Indoor or outdoor. Same kiosk.
The same kiosk that runs the Easter Show ran badge collection at Indo-Pacific 2025. Indoor-rated finishes, conference branding, badge printing, lanyard handout. 800 exhibitors and 3,000+ delegates moved through it without a manual queue.
The hardware fits the job. The software is the constant.
Talk to us
Drop one in. Or thirty.
Tell us about the venue, the visitor count, and where the queues currently form. We will quote a fleet, a network, and a delivery window.