How It Works

From first top-up to final settlement.

Ludo connects the visitor balance, vendor checkout, venue dashboard, and settlement record for the whole live day.

Carnival ride lights at a live showground
Live SaturdayOpening to close-out

01

Stage

02

Top up

03

Trade

04

Steer

05

Settle

500+

devices

3 million

transactions

89%

self-service top-up

Device fleet
500+ devices at a single event
Transactions
3 million over 12 days at Sydney Royal Easter Show 2026
Self-service
89% of Ekka wallet top-ups
Uptime
99.9% through the show window
The live day

One record follows the money through the venue.

The visitor sees a simple way to pay. The vendor sees a working terminal. The venue sees the whole site. Finance gets the record underneath.

500+

devices deployed at a single event

3 million

transactions over 12 days at Sydney Royal Easter Show 2026

89%

of Ekka wallet top-ups through self-service

99.9%

uptime through the show window

Carnival Fun Pass booth staged before visitors arrive
01Before gates open
Credentials packed
Kiosks staged
Support ready

Before gates open

Stage the site before the first visitor arrives.

Terminals, kiosks, credentials, maps, vendor logins, and settlement rules are prepared before opening.

  • Vendor logins ready
  • Kiosks staged
  • Support plan agreed
Ludo Fun Pass kiosk station at a showground
02Visitors arrive
Wristband
RFID card
Pavilion
Wallet pass

Visitors arrive

One balance, carried on the thing they already have.

Visitors use a wristband, RFID card, Pavilion, Apple Wallet, Google Wallet, or kiosk top-up without splitting the record.

  • Wristband or card
  • Pavilion top-up
  • Apple Wallet and Google Wallet
Visitor tapping a phone to a Ludo Terminal
03Trading hits peak

Vendor terminal

$42.00

Final

Tap accepted

2:14 PM

Ledger split

Live

Trading hits peak

Vendors keep selling through the rush.

Staff and vendors accept tap-to-pay, cards, wristbands, and visitor balances through the same checkout flow.

  • One checkout flow
  • Vendor ledger allocated live
  • Refunds and voids stay traceable
Crowds and carnival rides at a live showground
04Operators steer the day
Live operations

Operators steer the day

The live view shows where attention is needed.

Venue teams watch revenue, device health, crowd pressure, and settlement status while the site is still moving.

  • Revenue by zone
  • Terminal health
  • Crowd pressure signals
A visitor tapping a phone at a venue checkout
05Close-out

Settlement status

Vendor ledger

Mar 21, 3:52 PM$129.99Final
Mar 21, 3:51 PM$125.99Final
Mar 21, 3:23 PM$22.50Pending

Close-out

Finance works from the same transaction record.

Vendor totals, split settlement, refunds, exports, and reconciliation follow the live trading record.

  • Transaction-level reports
  • Settlement status visible
  • End-of-day close supported
Many ways to pay and play

One balance, carried anywhere.

Visitors carry value on a wristband, card, phone, or pass in Apple Wallet and Google Wallet. They top up at kiosks, pay at terminals, and Ludo keeps the spend, refund, and settlement record in one place.

Anchor flow

Visitor app

Visitors top up from their phone, check balance, and keep their spend record with them. Apple Pay, Google Pay, and saved cards run through the same wallet layer.

Top upBalanceReceipts

Wristbands

Durable RFID wristbands for rides, wet areas, and multi-day events where carrying a wallet is not practical.

RFID wristband at the Easter Show

RFID cards

PVC for re-use, paper RFID for short-term visitors, or wooden cards for souvenir passes.

PVCPaperWood
Wooden RFID card in a visitor card holder

Kiosks

Visitors top up, activate a card, check balance, and recover accounts without joining a staffed queue.

Ludo self-service kiosk with Fun Pass balance and top-up options

Terminals

Staff and vendors accept cards, wallets, wristbands, and visitor balances through one checkout flow.

Zebra TC27 terminal used for tap-to-check-in
Phone wallet passes

Apple Wallet and Google Wallet, without a second ledger.

Use phone wallet passes for tickets, ride access, or stored value when visitors do not want another card. The pass is the credential. Ludo remains the system of record for balance, access rules, recovery, and settlement.

TicketRide accessStored valueQR / NFC
A visitor tapping their phone on a Ludo Terminal at a venue checkout, friend smiling in the background

Payment options and integrations

Use the payment path that fits the site.

Certified terminals, supported tap-to-pay phones, card processing integrations, wallet flows, and visitor app payments can all sit behind the same Ludo operating view. Use what your team already carries when that suits the deployment. Use certified hardware when it does not.

The important part is consistency: vendor totals, top-ups, refunds, and settlement records stay connected even when the hardware mix changes by zone or vendor.

Field kit and resilience

We scope the field kit around the site

Networking, terminals, kiosks, credentials, and field support are agreed before deployment, then staged for the shape of the venue.

Venue-grade wireless

High-density Wi-Fi 7 engineered for temporary, high-density environments, from Australian showgrounds to Hawaiian carnival sites including E.K. Fernandez Shows and Maui State Fair 2025. Optional private 5G is available for dedicated connectivity.

Pre-configured terminals

Zebra Android POS terminals are configured before handout. Vendors sign in and start accepting payments with the agreed flow. 500+ devices deployed at a single event.

Self-service kiosks

Visitors update a card, wristband, or mobile app wallet without queuing at staffed counters. 89% of Ekka wallet top-ups were completed through app and kiosk self-service flows, with staff handling edge cases. Kiosks accept cards, mobile wallets, and cash.

Cards, wristbands and mobile app wallet

Waterproof, durable, and available in sustainable materials. Taronga Zoo uses wooden cards with copper antennas. Your choice of form factor, your brand.

Online-first, offline mode ready

Payments keep moving when temporary sites behave like temporary sites.

Live reporting, support tools, and dashboards run online first. If connectivity drops, terminals keep validating locally and sync when the network returns, so payments continue and reconciliation still lands in one place.