How It Works

One platform. Three perspectives.

What visitors experience. What venues see. What vendors get paid. All from a single deployment that Ludo brings to your venue.

Operating model

  1. 01

    Visitor wallet

    Cards, wristbands, or app wallets are issued at entry and topped up through kiosks or mobile.

  2. 02

    Vendor sales

    Pre-configured terminals and kiosks post live transactions across every outlet.

  3. 03

    Venue operations

    Dashboards show revenue, device health, and crowd pressure while the day is still live.

  4. 04

    Settlement

    Revenue splits and close-out reporting follow the payment rails without manual reconciliation.

Visitor
Wallet, maps, and self-service top-ups
Vendor
Terminals, sales, and split settlement
Venue
Live operations and reporting
Voilà

Venue. Vendor. Visitor.

Three visible surfaces. One operating suite.

Venues need live dashboards. Vendors need fast terminals and clear payouts. Visitors need digital wallets and interactive maps.

Venue operations break when these views fragment. Ludo connects all three. One platform runs your visitor app, vendor terminals, self-serve kiosks, and venue dashboards.

Venue

Live dashboards, terminal health, and real-time crowd signals.

Vendor

Fast selling, clear totals, and reliable settlement.

Visitor

Digital wallets, interactive maps, and fast gate access.

voilà

Vendor dashboard

Settling live
Fun and Games vendor dashboard showing live credits redeemed and transaction charts
Visitor app home screen with wallet, offers, favourites, map, and bottom navigation
The Visitor

Tap in. Pay fast. Get around.

Visitors collect a wristband or card at entry, manage their wallet at a self-service kiosk or from the app, and tap to pay at every outlet. Maps, schedules, and bookmarks travel with them.

  • Card, wristband, or mobile app wallet issued at entry
  • Self-service kiosks for fast wallet updates
  • In-app balance, maps, and bookmarks
  • Family wallets with linked spend controls
Visitor app
Visitor wallet

Ready for cards, wristbands, and app spend.

Card
Wristband
App
Wallet updated
Synced across venue touchpoints
Live operations
Ludo real-time operations dashboard
The Venue

See everything. Act on it.

Live operations should make the next action obvious. Track revenue, device health, crowd pressure, and vendor settlement from one view while the venue is live.

Revenue by zone, vendor, and hour

See where spend is building while the day is still live.

Terminal health monitoring

Catch device issues before they turn into visitor complaints.

Crowd pressure signals

Redeploy staff to the gates, rides, or outlets that need them.

Settlement status

Track vendor totals and close-out readiness from one place.

The Vendor

Sell. See totals. Get paid.

Every vendor signs in to a pre-configured terminal and starts selling immediately. Revenue splits are applied per transaction. Settlement runs on each payment method’s standard cycle, typically T+2 business days for card.

  • Pre-configured terminals, no setup needed
  • Live dashboard with earnings and split percentage
  • Automated revenue splits at point of sale
  • Settlement on each method’s standard cycle, no manual reconciliation
CreatedTotal
Mar 21, 3:52 PM$129.99Final
Mar 21, 3:51 PM$125.99Final
Mar 21, 3:23 PM$22.50Pending
Mar 21, 3:02 PM$19.00Cancelled
Complete Ludo payment terminal with vendor settlement dashboard
Many ways to pay and play

Any form factor

Issue wristbands, cards, or digital wallets. Visitors choose how they want to carry their balance.

RFID Wristbands

Waterproof, durable, and perfect for multi-day festivals or water parks where carrying a wallet isn't practical.

RFID wristband at the Easter Show

Sustainable Cards

Wooden cards with embedded copper antennas. A premium, eco-friendly option that visitors keep as souvenirs.

Taronga Zoo wooden card

The App Wallet

Visitors can top up instantly from their phone using Apple Pay, Google Pay, or any saved card. No queuing at kiosks required.

Clover

One Clover system. Built for every kind of venue operation.

Clover brings payments, software, hardware, and apps into one ecosystem. Ludo adds the event wallet, ticketing, and settlement layer on top, so the same equipment can serve the show, the bar, the cafe, and the retail counter after gates close.

Clover Duo countertop terminal with customer-facing checkout display
Person using a Clover Mini terminal to top up a Ludo Fun Pass
Clover kitchen display screens in two sizes showing active tickets

Payments

Easy payments and refunds

Accept cards, wallets, and counter payments year-round, with Ludo handling event wallets, ticketing, vendor splits, and close-out.

Software

Sales, stock, and service

Clover keeps the permanent business running. Ludo lights up the seasonal layer when the crowd, vendors, and temporary sites arrive.

Hardware

Equipment fit for the job

Counter terminals, customer displays, scanners, printers, kitchen screens, and handhelds. The venue chooses the right device for each surface.

Apps

Tools stocked and ready

Ludo sits alongside the wider Clover app ecosystem, so the event layer does not block the tools the venue already uses.

We are a Clover App Marketplace listed app and a Clover reseller. Your Clover hardware is yours, your Clover account is yours, and Ludo is the cashless and ticketing layer that lights up at event time and steps back when the show is over.

A visitor tapping their phone on a Ludo POS terminal at a venue checkout, friend smiling in the background

Or run your own fleet

BYOD works.

Tap-to-pay on any compatible iPhone or Android device. Use what your team already carries when that suits the deployment. Use certified terminals when it does not. Same Ludo software, your hardware choice.

Infrastructure

We bring everything

You don't need to provide networking, terminals, or kiosks. Ludo deploys the full stack.

Venue-grade wireless

High-density Wi-Fi 7 engineered for temporary, high-density environments, from Australian showgrounds to Hawaiian carnival sites including E.K. Fernandez Shows and Maui State Fair 2025. Optional private 5G is available for dedicated connectivity.

Pre-configured terminals

Zebra Android POS terminals arrive ready to sell. Vendors sign in and start accepting payments. No technical setup, no training manuals. 500+ deployed at a single event.

Self-service kiosks

Visitors update a card, wristband, or mobile app wallet without queuing at staffed counters. 89% self-service adoption across public kiosks and the visitor app at the Ekka. Kiosks accept cards, mobile wallets, and cash.

Cards, wristbands and mobile app wallet

Waterproof, durable, and available in sustainable materials. Taronga Zoo uses wooden cards with copper antennas. Your choice of form factor, your brand.

Architecture

Online-first. Offline mode ready.

Live reporting, support workflows, and dashboards run online first. If connectivity drops, terminals keep validating locally and sync when the network returns, so payments continue and reconciliation still lands in one place.

Trusted Infrastructure

Built on infrastructure venues already trust

Ludo runs on enterprise-grade hardware, proven payment rails, and cloud infrastructure designed for venue and event conditions.

Stripe

Card acquiring, online payments, and payout rails for fast, reliable settlement.

Fiserv

Enterprise commerce infrastructure supporting large-scale merchant payment flows.

AWS

Cloud hosting, data services, and deployment infrastructure behind Ludo.

Zebra

Rugged Android terminals for vendors, staff, scanning, and field operations.

Sunmi

Smart Android devices for kiosks, counters, and compact point-of-sale setups.

Clover

Card processing partner: Ludo runs as a Clover App Marketplace listing and reseller.

Merchant Warrior

Gateway support for card, terminal, and in-app payment flows.

Mappedin

Venue mapping and visitor navigation support for complex sites.