FunPass support
FunPass operator guide3 minute read

Run a ride or game in Offline mode

Keep the queue safe while the Zebra stores approved FunPass sales for later upload.

Watch the 54-second guide

Keep the Zebra powered on. Keep the gate closed until a payment succeeds.

Ride and game Zebra · 54-second guide
Read the video steps
  1. Wait for Offline mode. Wait while the Zebra checks its connection.
  2. Choose the ride or game. Select the correct ride or game product.
  3. Take the FunPass payment. Ask the visitor to tap their FunPass.
  4. Wait for Payment Successful. Open the gate only after Payment Successful appears.
  5. Keep the Zebra powered on. Keep the Zebra powered on while saved sales upload.
01Step 1 of 5

Wait for Offline mode

Wait while the Zebra checks its connection.

Check before you continue

  • The connection screen can remain for 90 seconds.
  • Do not restart the Zebra.
02Step 2 of 5

Choose the ride or game

Select the correct ride or game product.

Check before you continue

  • Check the product before payment.
  • Choose FunPass.
03Step 3 of 5

Take the FunPass payment

Ask the visitor to tap their FunPass.

Check before you continue

  • Follow the limit shown on the Zebra.
  • Do not promise a FunPass balance.
04Step 4 of 5

Wait for Payment Successful

Open the gate only after Payment Successful appears.

Check before you continue

  • Keep the gate closed while payment runs.
  • Do not repeat a stored sale.
05Step 5 of 5

Keep the Zebra powered on

Keep the Zebra powered on while saved sales upload.

Check before you continue

  • Uploads start when the connection returns.
  • Contact Ludo Support if Offline mode stops the queue.

Does the screen look different?

Stop the task and contact Ludo Support. Do not guess the next step.

Open support
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