Vendor sales, splits and closeout in one record.
Ludo connects vendor transactions, revenue splits and refunds so finance can trace the trading day. Live balances and bank payouts are different: payout timing follows the agreed payment and settlement terms.
- Transactions settled
- 3 million
- across live-event deployments
- Devices feeding one ledger
- 500+
- across hundreds of vendors
- Operational uptime
- 99.9%
- through the show window
One record follows the money.
Follow the approved sale, split, refund and payout status through the trading day.
- 01
Tapped
The visitor pays at the terminal, kiosk, or app wallet.
- 02
Approved
The terminal confirms the sale on the spot.
- 03
Split applied
Policy-based splits apply per transaction, not at month end.
- 04
In the vendor ledger
The vendor ledger is allocated live, while trading continues.
- 05
Payout scheduled
Bank transfer follows the agreed terms. A live balance is not bank receipt.
Decide where every dollar lands.
Revenue splits are policy, not spreadsheet work. Set the split per vendor, and it applies to each transaction as it happens. Finance and vendors work from the same numbers all day.
Vendors see what finance sees.
Every stallholder gets a live dashboard showing their sales, the split applied, and the upcoming payout. No calls to the office, no surprises at closeout.
Plan for a network drop.
Outage behaviour depends on the device, payment provider and approved setup. Test the recovery procedure before opening and distinguish pending sales from approved ones.
Confirm the payout schedule.
Vendor balances update as approved sales are allocated. Bank payout timing depends on the payment method, service, and schedule agreed for the deployment. Confirm the cut-off and banking-day treatment before the first trading day.
Refunds keep the record straight.
A refund follows the sale it reverses. Record the refund and any void separately so finance can explain the net vendor balance at closeout.
See how a vendor balance is calculated.
In this example, a vendor has $1,000 in approved sales and $100 in refunds. An agreed 10% venue share applies to the $900 net. The vendor ledger balance is $810 before fees and tax.
These figures are illustrative, not an event result or a payout quote. The actual split, fees, tax treatment and bank timing follow each deployment agreement.
- Approved sales
- $1,000
- Refunds
- -$100
- Net approved sales
- $900
- Illustrative venue share, 10% of net
- -$90
- Vendor ledger balance before fees and tax
- $810
Settlement questions, straight answers.
The full FAQ lives on Resources, with operator, vendor, and technical answers for live venue teams.
How do payments work?
Ludo supports POS terminals, self-service kiosks, visitor apps, cards, wristbands, and mobile app wallet in one operating suite.
Can we still accept cash?
Absolutely. The platform is flexible: you can run card-first, cash-enabled, or a hybrid model.
Is the visitor app customisable?
Yes. The app is fully branded and configurable. Customise content, features, layouts, and visitor experiences to match your venue.
Where can the platform be used?
The platform is designed for large and complex venues: shows, festivals, fairs, conferences, expos, parks, zoos, museums, and permanent attractions.